Ensuring a smooth claims process for our clients
// Claims\\
Agent Companies
You play a key role in helping clients navigate uncertain times. Here’s how you can guide Sasria-related claims with confidence and ease.
How to process your client's claim
Review the claim
Start by reviewing the claim received from your client to determine if it falls under Sasria cover. If you are unsure, reach out, our team is here to assist.
Follow the right process
Ensure the claim is handled according to the Agent Procedure Manual to avoid delays and ensure all requirements are met. Download the agent procedure manual to make sure you have got everything you need.
Claim assessment & outcome
Once we have received all the necessary information to process the claim, we will provide an outcome within the set time frame, keeping you and your client informed every step of the way.
If the claim is approved, we will arrange for the client’s assets to be repaired, replaced or reinstated, whichever brings you peace of mind fastest.
We have heard you – let’s guide you along the process
We know that dealing with claims can sometimes feel overwhelming, which is why we have created a simple guide to help you process your client’s claims with ease.
